Video Tutorials

Access to R-Management

This video presents, in an easy way, how to connect to R-Management.

After watching the video you will be able to:

  • Access the R-Management Web Page.
  • Know how to enter the log in credentials.

Forgot Password

This video presents how to reset a forgotten password.

After watching the video you will be able to:

  • Reset your password.
  • Access R-Management with the new password.

Main Page - Providers

This video shows the main aspects of the Provider's home page in R-Management, including "My Account" and how to change passwords, security questions, general information, among others.

After watching this video you will be able to:

  • Know the meaning of every icon in the home page.
  • Update your personal information.
  • Change your password and security questions.

Secure Message - Sending a Secure Message

This video shows how to access and send a secure message using R-Management.

After watching this video you will be able to:

  • Access the Secure Messaging tool in R-Management.
  • Send a secure message to any recipient.

Secure Message - Validating Secure Message

This video shows how to get the insights of the secure message once it has been sent.

After watching this video you will be able to:

  • Know the process of receiving and downloading the attachments from the recipient perspective.
  • See all the track of the message, if it was viewed, downloaded, or has not being opened yet.

Dashboard Access - Providers

This video shows the steps for accessing the Dashboard of any particular model.

After watching this video you will be able to:

  • Access all the dashboards that are available.
  • Understand the main sections of the Dashboard.

Dashboard Measures

This video shows all the measures in the Dashboard with their meaning.

After watching this video you will be able to:

  • Navigate the Dashboard to access the measures.
  • Understand the meaning of every measure in the Dashboard.

Dashboard Graphs

This video shows all the graphs in the Dashboard with their meaning.

After watching this video you will be able to:

  • Navigate all the graphs included in the Dashboard.
  • Understand the meaning and what is included in every graph of the Dashboard.

Understanding Navigation

This video shows the common areas of every report and how to navigate it.

After watching this video you will be able to:

  • Understand every section of the report.
  • Navigate and find information in the report.
  • Filter the information and show only what you need to see.

Member Summary Access

This video shows how to access the Member Summary from the Dashboard.

After watching this video you will be able to:

  • Access the Member Summary in every Dashboard.
  • Understand the main parts of the Member Summary.

Member Summary Parameters

This video shows the meaning of every parameter in the Member Summary Report.

After watching this video you will be able to:

  • Identify every parameter in the report.
  • Filter the information to show only the pertinent data.

Member Summary Content

This video shows the meaning of every column in the Member Summary.

After watching this video you will be able to:

  • Understand the contents of the Member Summary.
  • Identify all the information in the columns.

Medical Claims Admissions

This video shows in deep the Medical Claims Admission Report.

After watching this video you will be able to:

  • Find the hospital utilization and filter by several parameters.
  • Find the Perdiem, Over Perdiem and Professional Cost of every hospital in absolute values, Per Admission, PMPM and Per Day.

Prescriber Specialty Report

This video helps you understand the pharmacy utilization grouped by the specialty of the prescriber.

After watching this video, you will be able to:

  • Identify the pharmacy utilization PMPM of every specialty.
  • Identify the most costly prescriber specialties.
  • Filter the report to get the information you need.
  • Find the utilization of any doctor in every specialty.

Provider Credentials

This video is a deep dive into the credentials function of R-Management.

After seeing this you will be able to:

  • Create credential.
  • Update credentials.
  • Send credentials to insurers, primary medical groups and other institutions.

TOPs in Pharmacy Report

This video shows all the characteristics of the TOPs in Pharmacy Report.

After watching this video, you will be able to:

  • Access the TOPs in Pharmacy report.
  • Understand all the parameters and columns of the report.
  • Understand all the classifications of the report.

TOPs in Medical Report

This video shows all the characteristics of the TOPs in Medical Report.

After watching this video, you will be able to:

  • Access the TOPs in Medical Report.
  • Understand all the parameters and columns of the report.
  • Understand all the classifications of the report.

Account Trend Report

This video helps you understand the medical claims report grouped by account.

After watching this video, you will be able to:

  • Access the Account Trend Report.
  • Understand all the parameters and columns of the report.
  • Understand the metrics evaluated in the report.

Coverage Trend Report

This video helps you understand the medical claims report grouped by coverage of the insured.

After watching this video, you will be able to:

  • Access the Coverage Trend Report.
  • Understand all the parameters and columns of the report.
  • Understand the metrics evaluated in the report.

Fund Trend Report

This video helps you understand the medical claims report grouped by financial fund.

After watching this video, you will be able to:

  • Access the Fund Trend Report.
  • Understand all the parameters and columns of the report.
  • Understand the metrics evaluated in the report.

Service Provider Specialty

This video helps you understand the medical claims grouped by specialty and providers.

After watching this video, you will be able to:

  • Access the Service Provider Specialty report.
  • Understand the groupings, parameters and columns.
  • Understand the metrics evaluated in the report.

Special Conditions Report

This video helps you find and understand the member registers.

After watching this video, you will be able to:

  • Access the Special Conditions Report.
  • Understand the parameters, columns, measures, and drill downs of the report.